Frequently Asked Questions
Everything you need to know about bringing Magnus quality into your home.
What is the typical delivery time for furniture orders?
Standard shipping usually takes 5-10 business days for in-stock items. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
Do you offer a warranty on Magnus home products?
Yes, all Magnus furniture is backed by a 2-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom-made or 'Final Sale' items are not eligible for return.
How can I track my shipment?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery progress in real-time.
Are the materials used in your furniture sustainably sourced?
At Magnus, we prioritize sustainability. Our wood is sourced from FSC-certified forests, and we use eco-friendly finishes and recycled textiles whenever possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Klarna and Affirm for larger purchases.